The authors of the TQM
Total Quality Management QC100

The engineers Federico Neussner, Antonino Martínez and Enrique Llorente, along with the President of Business Initiative Directions, José E. Prieto, direct BID's permanent council in charge of continuous improvement of the QC100 model, in collaboration with a highly qualified team of engineers whose experience allow constant update of the TQM.

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Conventions

BID organizes quality conventions to transmit quality culture to companies around the world. The conventions take place in renowned places in Paris, New York, Frankfurt, Geneva and London. The attendees are professionals from many different sectors that strive to improve business models by implementing state-of-the-art quality models.

International
Quality B.I.D. Award

Beginning in the mid-1970's, B.I.D. began developing quality award programs based on the criteria of the QC·100, a model of Total Quality Management (TQM). The International Quality Award is recognized internationally as a pattern model.

Since its inception, many groups of businesses representing large numbers of employees have participated in the B.I.D. Quality Award process. In addition, other independent persons, Chairmen and CEO's, along with engineers, physicists, mathematicians, professionals from different areas in both public and private institutions have contributed many suggestions to strengthen the International Quality BID Award.

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Quality

To help our clients optimize quality, facilitating a change in culture and in behavior which provide the grounds for continuous improvement, reduction of costs and process organization.
To make companies aware of the importance of client and employee satisfaction, making a positive contribution to society and being sensitive to environmental problems.

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Communication

This concept is based on a profound knowledge of the preferences and habits of a new generation educated in a global market, with different consumer behavior and a focus on the future.

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