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Mr. Al Quassimi, Chairman, |
The authors of the TQM Total Quality Management- QC100 The engineers Federico Neussner, Antonino Martínez and Enrique Llorente, along with the President of Business Initiative Directions, José E. Prieto, direct BID's permanent council in charge of continuous improvement of the QC100 model, in collaboration with a highly qualified team of engineers whose experience allow constant update of the TQM. This highly technical tool for management of models of communication among the clients, suppliers and employees of a company, aids general managers of companies awarded by BID, to manage the areas of Client Satisfaction and Human Resources. It also permits improvement of company systems and processes and helps focus on the most profitable areas. A business award which benefits companies all over the world Since the first BID Convention in Europe in 1975, other companies awarded are: K-Mart (84th in the Fortune Global 500); Coca Cola (215th), British American Tobacco (226th), Indian Oil Corporation Limited (232nd), as well as other important companies such as Navoi Mining Metallurgy Combinat, leading gold mine worldwide; the Argentinian company De Giácomo, number one in foreign commerce; China Pacific Insurance Co. Ltd., leading insurance company in China which has a Joint Venture with Aetna, the U.S. insurance company holding the position 136 in the Fortune Global 500; Reemtsma (Ukraine), which belongs to the German group Reemtsma, leading the tobacco sales and manufacturing in the Ukraine; the German company Akademie Für Neue Medien; Infonet of Luxembourg; The Arab Contractors, (Egypt); KBTM of Russia which designs and manufactures satellite launching platforms; Vendome International Corporation (Japan), world leader in costume jewelry; Pharmed, leading pharmaceutical company in Uzbekistan which has international agreements with Schering, Bayer and Rhone Poulenc; as well as Extincteurs Parflam (France), Royal Jordanian Airline, the restaurant chain Subway, Cash Converters (Australia) and Hotel Sheraton. For those companies that have already been certified for the ISO 9000, being awarded with the World Quality Commitment International Star Award means expanding strategies for quality management by receiving the QC100, the BID Total Quality Management model, created to facilitate an innovative tool to Directors of Quality. |
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of corporate image The BID business awards are a tool for global communication helping to spread the latest technology of quality culture and endorsement. As such, the BID award symbol endorses the corporate image of awarded companies through marketing, advertisement, press and television as well as for trade fairs, point of sale, office space and buildings and on vehicles... |
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QC100 model outlines the criteria for voting for BID awards BID carries out constant polls among companies who vote for the best companies. The International Business Initiative Directions Awards are presented on the basis of meeting the criteria of the QC100 TQM (Total Quality Management), the contents of which serve as guidelines to business leaders to improve processes and systems. Basic steps to successfully implement a TQM program in companies: |
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- A customer-minded approach. - Job satisfaction. - System efficiency. - Technological renewal.
- Concentration on the most profitable areas of business. The BID QC100 TQM allows company managers to consolidate and strengthen their position on the market. |
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