Advanced Programs and Quality Improvement Tools

Diagnosis and identification of opportunities for improvement. Cause-effect relations (Ishikawa diagram).

Application of "KAIZEN" systems and value assessment.

- Introduction of the Deming cycle (PDCA).

- Ishikawa Quality Circles (QCC).

- Process reengineering.
- CEDAC system.
- POKA-YOKE systems.
- Quality tools (Shewhart techniques).


- Qualitative tools (non-numerical tools).

- Quantitative tools (numerical data).

- Statistical Process Control (SPC).

- Analysis of variance (ANOVA).

- Design of experiments (DDE).